Support chart
Pet Medication Tracker
Every dose your pet takes, in one place — and proof for your vet.
- Platform
- iPhone & iPad
- Requires
- iOS / iPadOS 18.6
- Languages
- 9
- Developer
- frekvens.ai
Questions, bugs, or something the app got wrong — write to a human:
petmedicationtracker@frekvens.aiReplies usually within two working days. Telling us your device and iOS version saves a round trip.
- 01 Reminders
- 02 Sync & new devices
- 03 Schedules
- 04 Refill tracking
- 05 History & statistics
- 06 Vet reports
- 07 Free & Pro
- 08 Purchases
- 09 Fixing mistakes
- 10 What this app is not
A reminder didn't arrive
Work down this list — it is roughly in order of how often each turns out to be the cause.
- Permission
- Open iOS Settings → Pet Medication Tracker → Notifications and check that Allow Notifications is on. The app's own Settings screen also warns you when iOS has them switched off.
- Reminders off
- In the app, Settings → Reminders → Dose reminders has to be on.
- Medication paused
- A medication with Active switched off keeps its history but sends nothing.
- Course ended
- If the medication has a fixed course, reminders stop by themselves after the last day. This is deliberate.
- Focus mode
- A Focus or Sleep schedule can hold notifications back. Allow the app under Settings → Focus → Allowed Notifications.
Why a reminder far in the future may not be queued yet
iOS lets any app keep at most 64 scheduled notifications pending at a time. With several medications a day, that ceiling can be a couple of weeks out.
So the app queues the nearest ones and rebuilds the queue every time you open it. Opening the app once every week or two is enough to keep everything scheduled. If you never open it for a month, the doses beyond the queue will not fire.
The buttons inside the notification
Press and hold a reminder, or swipe it and choose View, to get Given, Snooze and Skip without opening the app. Given records the dose immediately. Snooze re-notifies after the interval set under Settings → Reminders → Snooze length.
Sync, and getting a new phone
Your pets, medications and dose history sync through your own private iCloud. Sign in to the same Apple Account on both devices and everything appears on both — there is nothing to export, and no account to create with us.
The app's Settings screen tells you which mode you are in. If it says iCloud sync is off, the device is not signed in to iCloud, or iCloud Drive is disabled for the app. The app keeps working — it stores everything locally instead, it just does not sync.
Worth knowingData written while sync was off stays on that device. Signing in to iCloud afterwards uploads it, but two devices that each collected separate records while offline will end up with both sets merged, not deduplicated.
Moving to a new device
Install the app, sign in to the same Apple Account, and open it. The first sync can take a minute or two. Restore your Pro purchase with Settings → Restore purchases if it does not appear on its own.
Setting up a schedule the way the vet wrote it
- Every day
- Add one time per dose. Four times a day means four times listed — there is no cap.
- Every few days
- Every second day, every third, and so on, counted from the start date.
- Certain weekdays
- Pick the days. Useful for weekly medication.
- Days on / days off
- Repeating cycles, such as five days on and two off.
- As needed
- No reminders. The medication sits in its own section on Today with a Log dose button.
- Fixed course
- Set an end date and reminders stop after the last day. Use this for a ten-day antibiotic course.
- Tapering
- Steps of "so many days at this dose", running in order from the start date. The Today screen shows whichever dose applies that day.
The dose itself is free text. Write it exactly as the prescription says — 1.5 ml, 6 IU, half a tablet. The app never calculates or suggests a dose.
Refill tracking
Turn on Track supply for a medication and enter how much you have, how much one dose uses, and the level you want warning at. Every dose you log counts down the stock, and a notification arrives once it drops to the threshold.
The "~4 d" figure on the Today screen is an estimate calculated from that medication's own schedule — how many doses a day, and how often. It is a projection, not a countdown of calendar days, so it shifts if you change the schedule.
After collecting a refill, open the medication and set the stock back to the new amount. The low-supply warning re-arms itself as soon as the figure is above the threshold again.
History and what the statistics mean
- Given as planned
- Doses recorded as given, divided by the doses the schedule expected in that period.
- On time
- Of the doses given, the share recorded within 60 minutes either side of the scheduled time.
- Skipped
- You deliberately marked it skipped.
- Missed
- The schedule expected a dose and nothing was recorded.
Doses still ahead of you today are not counted as expected, so this evening's dose never drags the number down before you have given it.
Worth knowingStatistics are worked out against the schedule as it stands now. If you change a medication from once a day to twice, the past will be re-measured against twice a day and the percentage will drop. The recorded doses themselves are never altered.
Reading your own log is always free, however far back it goes. Pro adds the breakdown per medication.
Giving the vet the record
Open a pet, scroll to Export for the vet, choose a period and tap Create report.
- CSV — your raw log, one row per dose. Always free.
- PDF — a laid-out report with a summary, the doses, symptoms and weights, for the clinic to read at a glance. Part of Pro.
Both are shared through the normal iOS share sheet, so you can mail them, put them in Files, or AirDrop them at the counter. Every report states on its last line that it is a record kept by the owner and not veterinary advice.
What is free, and what Pro adds
The free app is a complete medication reminder, not a demo. Nothing about reminding you is behind the paywall.
Free
- One pet, up to three medications
- Unlimited doses per day
- Reminders with Given, Snooze and Skip
- Every day and every-few-days schedules
- Fixed courses that end themselves
- Your full dose history
- CSV export of your own log
- Weight records
Pro
- Unlimited pets and medications
- Weekday, cycle and tapering plans
- Refill countdown and low-supply alerts
- Adherence per medication
- PDF report for the clinic
- Symptom and side-effect log
- Weight charts over time
- Vaccination and deworming reminders
- Vet and pharmacy contacts
Purchases, restoring and cancelling
Pro is sold as a yearly or monthly subscription, or as a one-time lifetime purchase. The yearly plan starts with a free trial; you are told the length on the purchase screen before you commit.
- Restore
- Settings → Restore purchases, or the Restore button on the upgrade screen. Use the same Apple Account you bought with.
- Cancel
- iOS Settings → your name → Subscriptions. Cancelling stops the renewal; Pro stays active until the period you paid for runs out.
- Refunds
- Apple handles all billing. Request a refund at reportaproblem.apple.com — we cannot issue one, and we never see your payment details.
- Family Sharing
- Enabled on all three products.
If a purchase went through and Pro did not unlock, try Restore purchases first. If that fails, write to us with the date of purchase and we will help you work out what happened.
Fixing a mistake
- Wrong dose logged
- Swipe the row on Today and choose Undo. The record disappears and any stock it consumed is put back.
- Pause a medication
- Open it and switch off Active. Reminders stop, history is kept.
- Delete a medication
- Swipe it in the pet's list, or use Delete inside it. This deletes its dose history too.
- Delete a pet
- Swipe it in the Pets list. Everything belonging to that animal goes with it — medications, doses, symptoms, weights.
- Change units
- Settings → Weight unit. This changes how weights are shown, never what was recorded.
Deletions are immediate and cannot be undone from inside the app. If sync is on, a deletion propagates to your other devices.
What this app is not
Pet Medication Tracker is a record-keeping tool. It does not give medical or veterinary advice, it does not diagnose, and it never calculates or recommends a dose — the dose is simply the text you copied from your prescription.
Treat a reminder as a note to yourself, not as an instruction. If your animal reacts badly to something, or you are unsure about a dose, contact your veterinarian. In an emergency, phone the clinic rather than reaching for an app.